Thought 177: Always be polite, be consistent, be firm and do not be afraid to say “No” when needed

It takes all sorts of people to make this world. No individual is like any other individual – the good lord created this world unequally for some reason. It is not realistic to expect every one to be like us or follow our standards.

It is natural for some people to be nice and polite, while some others are a little rough in their manners. Learn to deal politely with people, even if they have rough manners. When necessary, learn to be firm. Even when you have to be firm, be politely firm.

Never say one thing and mean another. This confuses people – especially, the children. Also be consistent in whatever you say. If there has been a mistake, have the courage to own it - and to correct it.

When you are convinced that you are right, you do not have to apologize to any one for anything. Have the courage of your convictions to defend your stand, when you are convinced that you are right.

It is the easiest thing to say “Yes” for everything and to every one. When it is essential, however, you must have the courage to say, “No”. Successful managers understand how important it is to say, “No”, when needed. I know of a close relative of mine who could never say “No” to any one. When you cannot say “No”, you get into stressful situations – because you will not be able handle the complications that arise from saying “Yes” when you should not have said “No”. At one stage, he could not handle the build up of the stress any further; he had a heart attack; the body and the mind could not handle the ever increasing stress, which was kept bottled up in him over long period of time.

The next thought is about “The enthusiastic and optimistic people of this world”